Provider boundaries need an explanation
A shared map helps reviewers see which parts of the interaction depend on external services.
All solutionsExplain the AI
AGENTICERT FOR FINANCIAL SERVICES & FINTECH
Explain the AI
behind customer interactions.
For a bank, fintech, or financial software team, an AI-assisted interaction can involve customer information, internal records, and several service providers. Make those dependencies and responsibilities explicit.
AN ILLUSTRATIVE WORKFLOW
An AI-assisted support response
A useful first map has a specific task, visible destinations, and someone responsible for the result.
01
Customer question
Asks about a product or account process.
02
Support workspace
Adds only the context intended for the task.
03
AI drafting service
Suggests a response using connected information.
04
Support reviewer
Checks the response before it reaches the customer.
If the workflow consults account systems or stores support history, show those branches separately. This example covers support drafting, not automated financial eligibility or transaction decisions.
WHERE CLARITY HELPS
Make the important
questions easier to ask.
An overview is not the full review
Teams still need access records, policy decisions, testing, and other relevant supporting material.
Customer explanations need a defined scope
Describe the specific feature and its declared practices without making broader assurances about every system.
TWO CONNECTED PRODUCTS
The system.
And the practices around it.
Use a visual explanation to understand the workflow, then define the practices and information that belong beside it.
See how it works.
Map a support or operational assistance workflow, including information sources, external inference services, storage, and the intended review step. Make omitted or unknown details visible.
Explore Agenticert Flow
Explain the practices.
Prepare clear statements about information handling, provider roles, human review, and reporting concerns. Have the appropriate internal owners review their accuracy and scope.
Explore AI TransparencyStart with Flow today. Create and inspect browser-local maps, switch between Basic and Advanced, and export or import JSON. For organizational profiles and evidence workflows, discuss your requirements with our team. Example workflows are illustrative, not live service checks.
A USEFUL REVIEW STARTS HERE
Bring these questions
to the conversation.
Keep unknown details visible. A clear map helps locate a question; the responsible team still needs to answer it.
- What account-related information is sent outside the application, if any?
- Where is the human review point and who is responsible for the final response?
- What records support the declared access, retention, and testing practices?
YOUR FIRST MAP
Start with one workflow.
01
Choose a bounded support or back-office use case.
02
Trace the information categories and provider destinations.
03
Review the map with the operational, security, and relevant policy owners.
Does Agenticert establish regulatory compliance?
A designed map and disclosure do not establish compliance or independent assurance. They provide a clearer account of the workflow for the organization’s own review and supporting processes.
MAKE YOUR NEXT EXPLANATION CLEARER
Show us the system
you want people to understand.
Tell us about the feature, the people it serves, and the questions you want to answer.
Explore a related solution.
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