A feature spans several vendors
Model providers, application services, and storage can become difficult to explain as the product evolves.
All solutionsMake your AI features
AGENTICERT FOR SAAS & SOFTWARE
Make your AI features
part of a clearer product story.
Your customers can see the feature. Help them understand the services, information, and responsibilities behind it—from their first question to a conversation with their IT team.
AN ILLUSTRATIVE WORKFLOW
An in-product writing assistant
A useful first map has a specific task, visible destinations, and someone responsible for the result.
01
Customer
Requests a draft inside your product.
02
Your application
Adds the relevant workspace context.
03
AI provider
Generates a suggested response.
04
Customer review
Checks and uses the draft.
A conversation store may keep messages or history. Map it as a separate destination and document the policy that applies.
WHERE CLARITY HELPS
Make the important
questions easier to ask.
Sales questions reach engineering
A visual explanation gives product, sales, and technical teams a common starting point.
The explanation goes out of date
A named owner and review routine make it easier to spot what needs updating after a provider or workflow change.
TWO CONNECTED PRODUCTS
The system.
And the practices around it.
Use a visual explanation to understand the workflow, then define the practices and information that belong beside it.
See how it works.
Map one customer-facing feature, its model provider, and any storage or analytics branches. Use Basic in a customer walkthrough and Advanced when your team needs component and connection details.
Explore Agenticert Flow
Explain the practices.
Organize the practices that apply to the feature: what information is used, what providers receive it, how long it may be kept, and how customers can raise concerns.
Explore AI TransparencyStart with Flow today. Create and inspect browser-local maps, switch between Basic and Advanced, and export or import JSON. For organizational profiles and evidence workflows, discuss your requirements with our team. Example workflows are illustrative, not live service checks.
A USEFUL REVIEW STARTS HERE
Bring these questions
to the conversation.
Keep unknown details visible. A clear map helps locate a question; the responsible team still needs to answer it.
- What customer or workspace information is included in a model request?
- Which providers receive that information, and is any of it stored?
- Who reviews the feature’s explanation when the implementation changes?
YOUR FIRST MAP
Start with one workflow.
01
Choose one feature customers already ask about.
02
Map its request, response, and storage destinations.
03
Review the explanation with product, engineering, and customer-facing teams.
Can this help with customer security questions?
A map can make the architecture easier to discuss. Pair it with the records and policies relevant to the customer’s questions; the map does not validate those records.
MAKE YOUR NEXT EXPLANATION CLEARER
Show us the system
you want people to understand.
Tell us about the feature, the people it serves, and the questions you want to answer.
Explore a related solution.
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